Privacy Policy

1. Who We Are

Hermava (“we”, “us”) is a real estate advisory operating in Istanbul, Türkiye, helping international buyers purchase property. For any data-protection question, contact us at the details at the end of this policy. As a data controller, we process personal data in accordance with the Turkish Personal Data Protection Law No. 6698 (KVKK).

2. What Data We Collect

We only collect what we need to advise you well:

• Contact details you provide — name, email, phone number
• Enquiry details — your budget range, goal (citizenship, residency, investment), timeline, and any message you send
• Technical data — basic, anonymised website analytics (pages visited, approximate region) to improve the site

We do not collect sensitive personal data, and we never ask for it through this website.

3. Why We Process It

We process your data only to:

• Respond to your consultation request and advise you on property
• Communicate with you about your enquiry (by email, phone, or WhatsApp at your request)
• Improve our website and services

Our legal basis is your consent and our legitimate interest in responding to enquiries you initiate. We do not sell your data, and we do not use it for unrelated marketing without your consent.

4. Who We Share It With

We keep your data private. We only share it where strictly necessary to serve you — for example, with a licensed lawyer, notary, or developer directly involved in a transaction you have asked us to progress. We do not share your data with advertisers or sell it to third parties.

5. How Long We Keep It

We retain your enquiry data only as long as needed to advise you and to meet any legal record-keeping obligations. When it is no longer needed, we delete it.

6. Your Rights Under KVKK

Under Turkey’s KVKK (Law No. 6698), you have the right to learn whether your personal data is processed, to request information about it, to ask for correction of inaccurate data, to request deletion, and to object to processing. To exercise any of these rights, contact us using the details below and we will respond.

7. Cookies & Analytics

We use minimal, privacy-respecting analytics to understand how the site is used so we can improve it. This data is aggregated and does not personally identify you.

8. Contact

For any privacy or data-protection question, or to exercise your rights under KVKK, reach us via the consultation page or WhatsApp. We take these requests seriously and respond promptly.